It's no secret that happy, engaged employees are better, more productive performers. But the degree to which their work improves might come as a surprise. And the degree to which an adaptive workday drives both retention and engagement makes flexibility an obvious solution for the modern-day workforce.
Granted, there's no definitive measure of employee productivity, since work output varies by role and function, but various studies have linked employee morale and engagement to better business results. A recent University of Warwick study showed that employee happiness leads to a 12 percent spike in productivity. In 2012, Social recognition firm Madison reported that highly-engaged employees are 38 percent more likely to have above-average productivity, that increased employee engagement can lead to a 12 percent increase in customer satisfaction, and that increasing employee engagement satisfaction investments by 10 percent can increase profits by $2,400 per employee per year.
Additionally, Gallup reported that business units with high employee engagement have 21 percent higher productivity and 37 percent lower absenteeism than their peers in the bottom quartile. In another report, Gallup found that engaged employees with high well-being are 27 percent more likely to rate their performance at work as "excellent."
Our own research also found that structured flexibility is a key driver of employee morale and engagement. Specifically, employees with access to flex are half as likely to report being dissatisfied at work than those without, and they had employee net promoter (eNPS) scores 48 points higher than those without, meaning they're more likely to become brand ambassadors for their employers.
Meanwhile, our study showed a lack of flexibility negatively affects performance and productivity for a third of the workforce. In fact, the structure of the workday makes it difficult for 29 percent of workers to perform optimally in their role and for 29 percent to bring their whole selves to work. And 1 in 2 employees said they would leave their job for a more flexible alternative.
With statistics like these, it's even clearer that companies that embrace the flexible future will have an advantage in both employee engagement and business results. If you need help leveraging flexibility as part of your employer brand, book a Werk demo to learn more.