There's a surefire way to inspire employee loyalty at your organization, and it's not ping pong tables or kombucha on tap. In the 2019 FlexJobs Annual Survey, 80 percent of respondents said they'd be more loyal to their employers if they had access to flexible work options. And that's up 5 percent from the company's 2018 survey.
In our own research, we found that employees with access to flex are 16 percent more likely to feel their ideas are valued and 20 percent more likely to feel their employer cares about them and treats them well. And those feelings inspire workers to become employer brand ambassadors. Employees with access to flex have employee net promoter skills (eNPS) 48 points higher than those without access to flex.
Suffice it to say, employees like working for companies that trust them to work without supervisors, say, tracking employees' location, requiring face time at the office, or taking a surreptitious roll call. "When you work with people to customize their work-life fit, you aren't imposing anything on them," Talent Culture CEO Meghan M. Biro wrote for Forbes in 2013. "You're treating them with respect and trust. Which will be returned."
Indeed, fostering a culture not of face time but of flexibility is the best way to treat employees as adults capable of working autonomously from anywhere at any time and delivering results all along. It boosts employee loyalty, morale, engagement and productivity. And for as long as workers are still laboring in inflexible work environments, it provides a competitive advantage.
The time to seize that advantage is now, though, since—happily—we're well on our way to a flexible future, one in which everyone will have access to flexibility. "In this new future, companies will unlock the talents, loyalties, and happiness of their greatest resource: their people," we say in our research paper. "In return, people will be empowered to live and work in the way that works best for them."